Consular Associate
The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.
- Hiring Path: Open to the public
- Who May Apply/Clarification From the Agency:
- For USEFM – FP is 06. Actual FP salary determined by Washington D.C.
- U.S. Citizen Eligible Family Members (USEFMs) – All Agencies
- Security Clearance Required: Secret/Confidential Clearance
- Appointment Type: Permanent
- Appointment Type Details: Indefinite subject to successful completion of probationary period
- Full Time (40 hours per week)
- Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
- Supervisory Position: No
- Relocation Expenses Reimbursed: No
- Travel Required: Not Required
- The incumbent may work in any of the three units (American Citizen Services Unit (ACS), Fraud Prevention Unit (FPU), and Non-immigrant Visa Unit (NIV), of the Consular Section as required.
- S/he will manage a wide-range of non-adjudicatory roles and workflow involving complex and various consular cases by working with locally employed staff (LE Staff).
- The duties include but are not limited to performing ACS casework assignments; responding to public inquires; assisting in fraud prevention activities; capturing finger scans of visa applicants and other duties as assigned.
- High School Diploma is required.
- Satisfactory completion of the 31-day Basic Consular Course (PC 530) at the National Foreign Affairs Training Center within the last five years is required. OR has completed ConGen and worked as a Consular Associate, PAS or CA-AEFM in the last five years.
Experience:
- One year of consular work experience in the last five years is required.
Evaluations:
- This may be tested. Please specify your level of proficiency in the language listed.
Language:
- Fluent Speaking/Reading/Writing English is required.
Skills And Abilities:
- Ability to communicate effectively U.S. law and management policies to Americans seeking consular services is required. Must be able to exercise highly developed tact and sound judgement in courteously providing customer services to Americans in distress.
- Ability to communicate effectively decisions concerning U.S. citizenship and/or visa ineligibilities to consular officers is required.
- Proficiency in Microsoft Office (MS Word, Excel, and Outlook) is required.
Equal Employment Opportunity (EEO):
- The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
- All applicants under consideration will be required to pass medical and security certifications.
- Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Abuja, Nigeria may receive a compensation package that may include health, separation, and other benefits.
- For EFMs, benefits should be discussed with the Human Resources Office.
- The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Hiring Preference Selection Process:
- Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
Hiring Preference Order:
- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights **
Important
- Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.
- A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
- ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
- For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
All candidates must be able to obtain and hold a Secret clearance.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
Required Documents:
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
Copy of Orders/Assignment Notification (or equivalent)
High School Diploma
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Abuja, Nigeria.