Client Account Manager / Logistics Manager
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Posted on:
Deadline:
Location:
Lagos, Nigeria
HRbreakoutRoom, a human resource recruiting and consulting firm, is recruiting suitably qualified candidates to fill the position below:
Job Field:
Qualification:
BA/BSc
Experience:
2 - 4 years proven experience
Job Description:
- We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve.
- Account managers will act as a point of contact for their clients.
- They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.
- They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
- To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills.
- You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients
Job Responsibilities:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
Job Requirements:
- Degree in in Sales, Communications or related fields.
- 2 – 4 years proven experience as a client account manager in a Logistics / Warehouse company
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
Method Of Application:
Interested and qualified candidates should please send their updated CV to: info@hrbreakoutroom.com using the Job Title as the subject of the mail.