Front Desk Officer at International Energy Services Limited (IESL)
International Energy Services Limited (IESL), established in 1990, is a specialist, multidisciplinary, energy services company that provides integrated, client-focused and cost-effective services in the oil and gas industry.
- To ensure that clients and guests visiting the firm are welcomed warmly upon arrival at the Firm’s reception;
- To offer as appropriate tea/coffee and/or other refreshments to clients or guests as they wait (where necessary);
- To ensure that the meeting rooms are properly set up for meetings and also coordinate their use;
- To ensure that all reading material located at the reception are remain up to date and in good condition;
- To manage all front office equipment and ensure that all damage is reported promptly to the Firm as appropriate;
- To ensure that the reception area is kept neat and tidy at all times.
- To demonstrate excellent phone etiquette by making phone calls and/or responding to all callers in a friendly, professional and courteous manner;
- To route callers appropriately to members of the Firm;
- To return to calls placed on hold every 45 seconds, to give the caller the opportunity to continue holding or to leave a message;
- To take accurate phone messages and inform the necessary parties appropriately.
- To schedule both internal and external meetings as required;
- To manage and update appointment on calendars using Microsoft Outlook.
Candidates should possess an HND qualification with 3 – 5 years work experience
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation.
Interested and qualified candidates who meet the criteria should send their Resume in MS Word to: hr@ieslglobal.com using the Job Title as the subject of the mail.