Technical Support Engineer
Armorsil West Africa is a subsidiary of Armorsil USA, a multinational manufacturer of specialty construction chemicals. Our aim is to meet the increasing needs of modern construction while producing and promoting products of the latest technology at affordable prices. At Armorsil, we sell solutions and not products. The idea is that we try to understand client’s needs, challenges and undertake research in our well-equipped laboratories to design products that match or resolve these problems.
We seek to recruit a Technical Support Engineer to provide technical support to the Sales and Project Department.
Taking part in generating new applicators for site application work
Responsible for product launch, product demonstration, training for consultants, applicators and other clients.
Coordinating along with project coordinator to provide training for the Project department and submit report. Training will be done twice monthly.
Handling Customer Technical Complaints.
Identifying, diagnosing and troubleshooting application failure
Creating standard procedure for site application in relation to product technical data sheet and best practice
Sales Technical Support
Creation of method statement and application procedure for product and site application.
Collaborate with the digital marketing team to ensure all datasheet on our social media handles are up-to-date and correct.
A good First Degree in Civil Engineering.
Work Experience:
Minimum of 3 years experience in construction industry
Certification in Project Management is an added advantage.
Personal Skills:
Good communication skills
Excellent team building skills
Strong interpersonal skills
Good Administrative skills
Good Analytical skills.
Interested and qualified candidates should send their CV to: hr@armorsilwa.com using the Job Title and Location as the subject of the mail.