Employee Experience Associate

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Reliance Health is a healthcare company using technology to make healthcare more affordable and accessible. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Title:
Qualification:
BA/BSc, HND, OND, NCE
Experience:
Minimum 3 years human resource management experience, with minimum 2 years curating
Job Description:
  • This role is primarily tasked with curating and executing initiatives, programs and activities that ensure all employees in Reliance Health have a good experience working in the company.
  • Lead the curation of engagement and culture programs and initiatives that best supports the organisation’s growth strategy.
  • Analyze engagement data to understand the trends and key predictors that drive strong culture and engagement. Use this data to prioritize areas of opportunity.
  • Conduct regular Rhoman Engagement surveys to know and understand the pulse of the organisation.
  • Drive the awareness, commitment and accountability of relevant internal employee experience and engagement stakeholders.
  • Identifies and recommends strategies to address current and future employee engagement needs.
  • Supports in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
  • Manage all requests from employees and external stakeholders on matters such as references, immigration letters, etc.
  • Manage the employee offboarding process.
  • Manage the digitalization process of all people experience platforms eg help desks, HRMS, etc
  • Manage all employee data, ensuring they are updated, easily retrievable and safely kept.
  • Manage and standardise employee experience led processes such as leave policies, flexible working, immigration, relocation, etc.
  • Manage and coordinate all people-related communications.
Job Requirements:
  • Tertiary education from a recognised institution
  • Minimum 3 years human resource management experience, with minimum 2 years curating and executing effective people experience and engagement initiatives.
  • Excellent stakeholder relations and conflict resolution skills.
  • Very good research and analytical skill.
  • Excellent written and verbal communication skills.
Job Benefits:
  • Fantastic work culture
  • Opportunity to make a positive impact
  • A role that offers a breadth of learning opportunities.