Chief Security Officer (CSO)
Posted on:
Deadline:
Gran Melia Hotel is a sumptuous hideaway set on a 10 plot land strategically positioned on the tranquil Lekki Peninsular. This hotel offers you the ultimate comfort and privacy. The cutting-edge design and high-tech facilities provide you with the ultimate paradise to unwind and relax in style.
Job Title:
Job Field:
Qualification:
NCE, SSCE/NECO
Experience:
At least 5 years of experience in corporate security
Job Description:
- As a Security Chief you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets.
- Responsible for preparing daily incident reports, requisitions and other inter office memos and ensure that all allegations of the crime and other incidents are investigated and properly recorded.
Job Responsibilities:
- Direct and coordinate the activities of all security personnel.
- Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
- Ensure the safety and security of guest, staff, visitors and contractors at all times.
- Responsible to manage all safety & security, Fire Life Safety and food hygiene risks faced by the hotel.
- Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
- Record and notify all risks, deviations from hotels safety standards and any untoward incidents.
- Track departmental safety record and document medically treated and non-treated injuries.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees and guides the efforts of the Fire and Safety Committee.
- Oversees first aid program for guests and employees.
- Assign duties and schedule staff for balancing needs of the hotel and productivity standards.
- Monitor staff activity and coach subordinate performance.
- Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Ensure compliance with all security standards and preventative measures.
- Monitor and follows proper key control guidelines in loss prevention and in the property.
- Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
- Conduct regular mock fire evacuation drill as per the hotels emergencies standards.
- Develop and advise key personnel of emergency procedures.
- Implements action plans to monitor and control risk.
- Establish crisis management and contingency planning.
- Conduct regular walk through rounds for observing the entire hotel.
- Supervision of all Security Personnel and giving clear direction on all security related aspects.
- Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests
- Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
- Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel.
- Be available 24 hours a day for genuine emergencies within the property.
Job Requirements:
- Fluency in English in both written and spoken and the capability to follow safety and security rules and procedures without compromises at all times is essential.
- Proficiency in Computers, CCTV, Fire and Safety systems.
Experience:
- At least 5 years of experience in corporate security / law enforcement /military preferably worked in a hospitality environment.
Method Of Application:
Interested and qualified candidates should forward their CV to: humanresources@granmeliahotel.com.ng using the position as the subject of email.